--- title: "SOC as a Service | 24/7 Security Operations | EFROS" description: "Outsourced 24/7 SOC with contracted MTTD/MTTC targets, pre-authorized containment, custom detection content. Enterprise security ops without in-house cost." canonical: https://efros.com/security/soc-as-a-service/ --- - [Home](https://efros.com/) - /[Security](https://efros.com/security/) - /SOC as a Service By [Stefan Efros](https://www.linkedin.com/in/stefanefros-cyberdefense/), CEO & Founder, EFROS Updated · July 1, 2026 Security / SOC as a Service # 24/7 SOC, without building one. Senior analyst staffing on every shift with documented MTTD and MTTC targets in the service agreement. We integrate with the security stack you already have, we sign SLAs we can actually hit, and we don't require you to rip and replace to get started. [Talk to Our SOC Team](https://efros.com/contact/) 24/7 Coverage SLA MTTD targets SLA MTTC targets Pre-authorized Containment ## What's included ### 24/7/365 monitoring Tier 1 triage, Tier 2 analysis, and Tier 3 threat hunting running continuously. The 2 AM shift is staffed the same as the 2 PM shift. It's the only version of 24/7 that actually works. ### Threat detection across the full stack We correlate signals from endpoint (EDR), network (NDR), identity (ITDR), cloud (CSPM/CNAPP), and SaaS. Detections fire where it matters. Noise gets suppressed so analysts can focus on real incidents. ### Incident response with containment authority Playbooks execute in minutes instead of waiting for an email approval chain. Containment actions are pre-authorized in the IR policy you sign with us, so we move when the situation calls for it. ### Hypothesis-driven threat hunting Hunts mapped to MITRE ATT&CK. Automation catches the obvious stuff. Our analysts go looking for what it misses. ### Threat intelligence feed Industry-specific intel integrated into detection content weekly. The threats targeting healthcare aren't the same as the ones hitting retail, so the content tuning follows your vertical. ### Executive-ready reporting Monthly report with incidents, trends, coverage gaps, and risk posture. Written for the board audience: clear about what happened, what we did, and what's next. ## Technology-agnostic. Platform-fluent. We run across every major SIEM and XDR platform. Keep what you have, or migrate if it makes sense. Recommendations come from looking at your environment, not from a vendor kickback. Microsoft Sentinel / Defender XDR CrowdStrike Falcon SentinelOne Singularity Splunk Enterprise Security Palo Alto Cortex XDR Wazuh Elastic Security Custom SIEM pipelines ## SOC-as-a-Service FAQ ### Do we keep our existing security tools or replace them? Usually we keep them. We operate the SOC on top of your existing EDR, SIEM, and cloud security platforms. If there's a gap, we recommend a swap, but we don't force a migration to justify our engagement. ### What's included in an incident response? Detection, triage, containment, eradication, and recovery. Forensics, evidence preservation, and legal/regulator coordination when required. If it's a breach-class event, you get a post-incident report with root cause, timeline, and corrective actions. ### How fast will we see value after onboarding? First detection coverage is live in 2-4 weeks. Full tuning, including custom detection content for your environment, takes 6-8 weeks. MTTD targets are enforced by SLA from day one. ### Can you co-manage with our internal security team? Yes. Many clients run a hybrid model: internal team handles business-hours security engineering, we cover 24/7 monitoring, after-hours, and tier-3 specialization. RACI is defined in the SOW. ### Do you provide 24/7 SOC and MDR for businesses in the Chicago area? EFROS delivers a 24/7 SOC and managed detection and response (MDR) to small and mid-sized businesses across the Chicago metro. We operate remote-first as a service-area provider, monitoring your existing EDR, SIEM, and cloud stack from our security operations team, with on-site dispatch to Chicagoland when an incident requires it. Our engagements are SOC 2-aligned and ISO 27001-aligned with controls mapped to NIST CSF 2.0, and carry a contractual 4-hour incident-response SLA. Related programs ## A SOC alone is not the program [### Managed Detection & Response EDR/XDR + SOAR layer that the SOC actually operates. Detection without response is just expensive alerting.Open→](https://efros.com/security/mdr/) [### Managed SIEM Log aggregation, detection content, and tuned alerting that the SOC analysts triage 24/7.Open→](https://efros.com/security/managed-siem/) [### Virtual CISO Strategic ownership above the SOC tier: policy, board reporting, compliance, escalation path.Open→](https://efros.com/security/vciso/) [### Incident Response Retainer Pre-engaged commander when a SOC alert turns into a real breach with regulatory consequences.Open→](https://efros.com/security/incident-response/) [### MSSP TCO Calculator 3-year build-vs-buy comparison: in-house SOC against managed MDR with full math.Open→](https://efros.com/tools/mssp-tco-calculator/) [### Pricing Fortress SOC tier (24/7 SOC included) plus pre-engaged IR retainer and AI Governance baseline.Open→](https://efros.com/pricing/) ## See what your SOC should be catching. Free assessment. We map your current detection coverage against MITRE ATT&CK, flag the blind spots, and hand you a roadmap you can act on. You can use it with us or take it to another vendor. Either way, it's yours. [Run Free Security Score](https://efros.com/contact/) Related EFROS resources ## SOC operations stack [### MDR — SOC + response 24/7 SOC with pre-authorized containment and incident response.Open→](https://efros.com/security/mdr/) [### Managed SIEM Log aggregation + custom detections that the SOC operates.Open→](https://efros.com/security/managed-siem/) [### vCISO above the SOC Named operator is the executive escalation point above SOC Tier 3.Open→](https://efros.com/security/vciso/) [### MDR provider categories How EFROS SOC compares to platform-led, pure-play, and SMB-tier MDR.Open→](https://efros.com/resources/mdr-provider-comparison-2026/) [### Agentic SOC readiness EFROS is the first US MSSP with a live MCP server for AI agent invocation.Open→](https://efros.com/research/mssp-mcp-server-registry/) [### Real SOC engagement patterns Anonymized cases across BEC, ransomware, insider, supply chain.Open→](https://efros.com/incident-stories/)