01
Broker email compromise (BEC)
Attackers spoof brokers and dispatchers to redirect payments and steal loads. Weak DMARC and unauthenticated mail flow are the most common enablers.
Industry · Logistics, Trucking, Freight, Dispatch
Cybersecurity for logistics, trucking, moving, and dispatch-heavy companies.
EFROS protects dispatch, email, Microsoft 365, VoIP, TMS, ELD, GPS, accounting, and cloud systems from downtime, fraud, ransomware, and identity compromise. Built for owners and CIOs who can't afford an outage during peak shipping hours.
Who this is for
Asset-based carriers, brokerages, freight forwarders, moving companies, last-mile and final-mile operators, and dispatch-heavy operational businesses with 20–300 users that depend on Microsoft 365, dispatch consoles, ELD telematics, GPS, and broker portals.
Where the risk actually lives.
02
Invoice and payment redirection fraud
A compromised mailbox or look-alike domain quietly modifies banking details on outbound invoices. The fraud is only discovered after the funds clear.
03
Dispatch downtime
Loss of TMS, dispatch console, or VoIP for even an hour stops driver assignment, breaks SLAs with shippers, and costs visible revenue.
04
Ransomware on a dispatch workstation
One unpatched dispatcher PC running an old browser is enough to encrypt the file share. Backups need to be tested, immutable, and recoverable inside the dispatch window.
05
TMS / ELD / GPS provider compromise
Vendor breaches at TMS, ELD, or GPS providers expose driver, route, and customer data. You inherit the impact without controlling the response.
06
Fuel card and IFTA fraud
Stolen driver credentials are sold and used for fuel-card fraud or fake IFTA filings. The financial loss is direct and difficult to recover.
07
Driver communication outages
VoIP, SMS, and email outages mean drivers can't reach dispatch. Dispatch can't reach drivers. Loads sit. Customers escalate. Insurance claims follow.
08
Microsoft 365 mailbox takeover
MFA bypass, OAuth app abuse, or stolen session tokens give attackers persistent access to invoicing, broker relationships, and accounting.
09
Weak SPF / DKIM / DMARC
Without enforced authentication, your domain is trivially spoofable. Brokers, factoring companies, and shippers receive convincing fake invoices.
10
Domain typosquats and impersonation
Attackers register look-alike domains and pose as your dispatchers in correspondence with shippers and brokers. Brand exposure that scales with reputation.
What EFROS does.
- Microsoft 365 security baseline (CIS Foundations + Defender XDR)
- Email authentication enforcement (SPF, DKIM, DMARC, MTA-STS, TLS-RPT, BIMI)
- Endpoint protection (EDR/XDR) on dispatch and accounting workstations
- TMS / ELD / GPS vendor security review and third-party risk documentation
- Backup readiness for dispatch, accounting, and document repositories
- VoIP / 3CX hardening with failover and call-recording integrity
- Identity hardening — Conditional Access, MFA, privileged access management
- Domain monitoring for typosquats and brand impersonation
- 24/7 SOC monitoring with pre-authorized containment
- Incident response retainer with logistics-specific runbooks
Deliverables
- Logistics-specific risk register with severity, likelihood, and remediation owner
- Microsoft 365 Secure Score baseline + 30/60/90 hardening roadmap
- Email authentication report (SPF / DKIM / DMARC / MTA-STS) with rollout plan
- Backup validation report (RPO / RTO targets per workload, restore test evidence)
- Vendor risk summary covering TMS, ELD, GPS, factoring, and broker portals
- Cyber insurance evidence pack — MFA, EDR, backups, IR plan, awareness training
Not included
- Driver hardware procurement or in-cab installation
- TMS or ELD platform configuration changes (we coordinate with the vendor)
- Direct integration to FMCSA / DOT / ELD platform APIs (separate engagement)
- Penetration testing of third-party vendor environments (engaged separately)
- Onboard-vehicle wireless or cellular network design
FAQ.
Do you work with our existing TMS / ELD / GPS providers?
Yes. EFROS does not replace your TMS, ELD, or GPS stack. We harden everything around it — identity, email, endpoints, backup, network — and document the third-party vendor risk so your insurance and audit reviewers have what they need.
We've been hit by broker payment fraud. Where do we start?
Step one is the Free Security Score — it surfaces the email authentication weaknesses (SPF, DKIM, DMARC) and lookalike domains that enable invoice redirection. From there, a Microsoft 365 security baseline and EDR rollout closes most BEC pathways within thirty days.
What about dispatch staying up during a security event?
Pre-authorized containment is the difference. Our SOC can isolate a compromised endpoint or disable a hijacked mailbox during an incident without waiting for after-hours phone tree approval. Dispatch keeps running on the unaffected scope while the contained host is rebuilt.
Will this satisfy our cyber insurance renewal?
The standard carrier questionnaire asks for MFA, EDR, immutable backups, patch management, phishing training, IR plan, and logging. The logistics engagement produces evidence-ready artifacts for each, packaged so the broker submission goes in once and stays current.